Terms and Conditions
TERMS AND CONDITIONS
Welcome to the website operated by PrinterTX LLC (“PrinterTX,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) apply to your access to and use of our websites, online stores, ordering platforms, products, services, and related features (collectively, the “Services”).
By accessing our website, creating an account, submitting an order, uploading artwork, or otherwise using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use the website or place an order.
These Terms apply to both individual customers and customers acting on behalf of a school, business, nonprofit, team, organization, or other entity (“Organization”).
1. ELECTRONIC COMMUNICATIONS
When you use our Services, you agree that PrinterTX may communicate with you electronically regarding your account, orders, purchases, services, promotions, policies, and other matters relating to your relationship with us.
Communications may be provided by email, text message, notices posted on our website, or other electronic methods. Where permitted by law, you agree that electronic communications and electronic records satisfy any requirement that such communications be provided in writing.
You may opt out of promotional communications where applicable. Transactional and service-related communications may still be sent when necessary to process or support your orders.
2. PRIVACY
Your use of our Services is also subject to our Privacy Policy. Our Privacy Policy explains how information submitted through our website and Services may be collected, used, stored, and disclosed.
Please review the Privacy Policy before using our Services.
3. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its contents are owned by or licensed to PrinterTX LLC. This includes, without limitation, text, photographs, graphics, artwork, logos, trademarks, product images, designs, page layouts, software, source code, downloadable materials, and other content made available through our Services (“Site Content”).
Site Content may be protected by copyright, trademark, trade dress, and other intellectual property laws in the United States and elsewhere.
Your use of the website does not transfer ownership of any Site Content or intellectual property to you. Except where expressly permitted by these Terms or by applicable law, you may not copy, reproduce, modify, distribute, publish, transmit, display, sell, license, create derivative works from, or commercially exploit our Site Content without our prior written authorization.
The PrinterTX name, logos, branding, and other identifying marks belong to PrinterTX LLC or their respective owners. Nothing in these Terms grants you permission to use our trademarks, logos, or branding without written authorization.
Third-party names, logos, trademarks, school names, team names, and other marks displayed through our Services remain the property of their respective owners.
4. ACCOUNT AND AGE REQUIREMENTS
Certain Services may require you to create an account or provide information necessary to process an order.
You are responsible for maintaining the confidentiality of your account information and for activities conducted through your account.
Our Services are intended to be used by adults or by minors under the supervision and authorization of a parent, guardian, or other legally authorized adult. By placing an order, you represent that you have the legal authority to enter into the transaction.
PrinterTX may refuse service, restrict access, suspend an account, or cancel an order when we reasonably believe that an account, transaction, or use of the Services violates these Terms, applicable law, or our policies.
5. PERMITTED USE OF THE WEBSITE
Subject to these Terms, PrinterTX grants you a limited, revocable, non-exclusive, non-transferable right to access and use the website for its intended purpose.
You may browse our website, review products and services, obtain information, submit information requested by PrinterTX, and place legitimate orders.
You may not use the website or its content to:
- Engage in unlawful activity;
- Interfere with the operation or security of the website;
- Attempt to gain unauthorized access to accounts, systems, or data;
- Copy or commercially exploit our website or Site Content without authorization;
- Collect product information, pricing, customer information, or other website data through automated means;
- Use robots, spiders, scraping tools, or similar technology to extract information without our written permission;
- Reproduce or resell our Services or Site Content without authorization;
- Introduce malware, viruses, or other harmful code;
- Impersonate another person or organization; or
- Use the Services in a manner that violates the rights of PrinterTX or another person or entity.
All rights not expressly granted under these Terms are reserved by PrinterTX.
6. LINKS TO OTHER WEBSITES
Our website may contain links to websites or services operated by third parties. These links may be provided for convenience and do not necessarily constitute an endorsement by PrinterTX.
PrinterTX does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party websites is subject to the applicable terms and policies of those third parties.
7. CUSTOMER-SUBMITTED ARTWORK AND CONTENT
Customers may provide artwork, photographs, logos, names, text, graphics, designs, school or organization marks, or other materials for use in connection with an order (“Customer Content”).
You are responsible for ensuring that you have all rights, permissions, licenses, and authorizations necessary to provide and use the Customer Content and to have PrinterTX reproduce, print, embroider, decorate, manufacture, or otherwise use it to fulfill your order.
By submitting Customer Content, you represent and warrant that:
- You have the necessary rights or authorization to use and reproduce the Customer Content;
- Your submission and requested use of the Customer Content do not knowingly violate another person's copyright, trademark, privacy, publicity, or other rights;
- You have obtained any permissions required from your school, employer, organization, team, brand, or other rights holder;
- The Customer Content does not violate applicable law; and
- You have authority to place the order and accept these Terms on behalf of any Organization you represent.
PrinterTX does not determine whether a customer has obtained all necessary intellectual property rights or permissions for submitted artwork. Approval, production, printing, embroidery, or shipment of an order does not mean that PrinterTX has determined that the Customer Content is legally authorized.
8. CUSTOMER CONTENT LICENSE
You retain ownership of Customer Content that you submit, subject to any rights belonging to third parties.
By submitting Customer Content, you grant PrinterTX a limited, non-exclusive, royalty-free license to use, reproduce, modify as reasonably necessary for production, store, transmit, and display the Customer Content solely as reasonably necessary to provide the Services, fulfill your order, communicate with you about the order, and operate our business.
This may include providing the Customer Content to vendors, production partners, shipping providers, technology providers, or other service providers when reasonably necessary to complete your order.
PrinterTX may retain copies of Customer Content for legitimate business, recordkeeping, production, dispute-resolution, legal, or technical purposes.
We may refuse, cancel, or remove an order or Customer Content that we reasonably believe is unlawful, infringes another person's rights, contains objectionable material, or creates legal, operational, or reputational concerns.
9. PROHIBITED CUSTOMER CONTENT
You may not submit or request products containing content that is unlawful, fraudulent, threatening, abusive, defamatory, obscene, excessively offensive, hateful, discriminatory, or otherwise violates the rights of another person or entity.
PrinterTX reserves the right to decline production of any order containing content that we determine, in our reasonable discretion, is inappropriate or presents a legal or business risk.
Our decision not to reject or question Customer Content does not constitute approval, authorization, or a determination that the content is lawful.
10. CUSTOMER INDEMNIFICATION
If you submit Customer Content or place an order on behalf of yourself or an Organization, you agree to defend, indemnify, and hold harmless PrinterTX LLC and its owners, members, managers, employees, contractors, agents, suppliers, and service providers from claims, damages, losses, liabilities, costs, and reasonable attorneys’ fees arising out of or related to:
- Your Customer Content;
- Your lack of authorization to use submitted artwork, names, logos, designs, or other materials;
- Claims that Customer Content infringes or violates another party's rights;
- Your violation of these Terms;
- Your violation of applicable law; or
- Your misuse of our Services.
This provision does not require you to indemnify PrinterTX to the extent a claim is finally determined to have resulted from PrinterTX's own conduct where such indemnification is prohibited by applicable law.
11. PRODUCT INFORMATION AND ACCURACY
We make reasonable efforts to provide accurate descriptions, photographs, specifications, sizes, colors, and other product information.
However, product images and colors may appear differently depending on your monitor, device, lighting, printing process, material, and other factors. Slight variations in color, placement, dimensions, texture, and appearance may occur.
Product specifications, availability, descriptions, and pricing may change without notice.
PrinterTX does not guarantee that all website information will always be complete, current, or free from typographical or technical errors.
12. CUSTOM PRODUCTS AND PROOF APPROVAL
For custom products, you are responsible for reviewing any artwork, proof, mockup, spelling, names, numbers, colors, sizes, quantities, and other order information provided for approval.
Once a proof or design has been approved, production may proceed based on that approval.
PrinterTX is not responsible for errors that were present in customer-provided artwork or approved proofs, including spelling errors, incorrect names, incorrect numbers, incorrect colors, incorrect logos, incorrect sizes, or other information that the customer approved or supplied.
Changes requested after production has begun may not be possible and may result in additional charges.
13. PRICING AND TAXES
Prices shown on our website, quotes, invoices, or order forms are generally stated in U.S. dollars unless otherwise indicated.
PrinterTX reserves the right to correct pricing, product, promotional, or typographical errors.
If an item or service is listed at an incorrect price, PrinterTX may, at its discretion, contact you before processing the order, adjust the order total, or cancel the affected order and issue any applicable refund.
Customers are responsible for applicable sales taxes and other government-imposed charges unless a valid exemption has been provided and accepted by PrinterTX.
Shipping, delivery, installation, setup, artwork, rush production, or other additional charges may apply depending on the order.
14. ORDER ACCEPTANCE AND CANCELLATION
Submitting an order does not necessarily mean that PrinterTX has accepted the order.
An order may be subject to review before production. PrinterTX reserves the right to refuse or cancel an order when necessary, including when:
- Product availability changes;
- Pricing or product information was incorrect;
- The order appears fraudulent or unauthorized;
- Customer information is incomplete or inaccurate;
- Customer Content creates legal or production concerns;
- Payment is declined or cannot be verified; or
- The order otherwise violates these Terms.
If an order is cancelled after payment has been received, PrinterTX will provide any refund required under the circumstances, subject to applicable law and any applicable cancellation or processing charges.
15. PRODUCTION, SHIPPING, AND DELIVERY
Production times are estimates unless a specific completion or delivery date has been expressly confirmed in writing by PrinterTX.
Production and delivery schedules may be affected by material availability, supplier delays, equipment problems, weather, carrier delays, holidays, staffing, shipping disruptions, customer approval delays, or other circumstances outside our reasonable control.
You are responsible for providing an accurate shipping address and contact information.
Once an order has been transferred to a shipping carrier, delivery timing is generally controlled by the carrier. PrinterTX is not responsible for carrier delays, missed delivery attempts, incorrect addresses supplied by the customer, or events outside our reasonable control.
16. RETURNS, CUSTOM ORDERS, AND REFUNDS
Because many products sold or produced by PrinterTX are customized or made specifically for an individual customer or Organization, custom products may be non-returnable and non-refundable except where required by law or where PrinterTX agrees otherwise in writing.
Any return, replacement, refund, or adjustment is subject to the applicable return or order policy communicated at the time of purchase.
If you believe a product has a manufacturing defect, production error, or other issue attributable to PrinterTX, please contact us promptly after receiving the order and provide the requested information and photographs so that we can evaluate the issue.
17. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, PRODUCTS, AND SERVICES PROVIDED BY PRINTERTX ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
PRINTERTX DOES NOT GUARANTEE THAT THE WEBSITE OR SERVICES WILL ALWAYS BE AVAILABLE, SECURE, UNINTERRUPTED, OR ERROR-FREE.
TO THE EXTENT PERMITTED BY LAW, PRINTERTX DISCLAIMS EXPRESS AND IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT A WARRANTY OR RIGHT THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
18. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRINTERTX LLC AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, BUSINESS OPPORTUNITIES, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE USE OF OUR WEBSITE, SERVICES, PRODUCTS, OR CUSTOMER CONTENT.
TO THE EXTENT PERMITTED BY LAW, PRINTERTX'S TOTAL LIABILITY ARISING FROM AN ORDER, SERVICE, OR CLAIM UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO PRINTERTX FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain limitations of liability. Where applicable law does not allow a limitation contained in these Terms, that limitation will apply only to the maximum extent permitted by law.
19. FORCE MAJEURE
PrinterTX will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, power failures, internet or telecommunications failures, labor disputes, governmental actions, transportation disruptions, supplier shortages, equipment failures, pandemics, acts of war, or other unforeseen events.
When such circumstances occur, we may reasonably extend production or delivery schedules or take other appropriate measures.
20. ORGANIZATIONAL PURCHASES
If you use our Services on behalf of a school, business, nonprofit, team, association, or other Organization, you represent that you have authority to act on behalf of that Organization.
The Organization agrees to be bound by these Terms for transactions made on its behalf.
Nothing in these Terms creates a partnership, joint venture, employment relationship, agency relationship, or other legal relationship between PrinterTX and the Organization unless expressly agreed in a separate written agreement.
21. NO ENDORSEMENT OR AFFILIATION
Unless expressly stated in a separate written agreement, the sale or production of products containing a school's, team's, business's, organization's, brand's, or other third party's name, logo, mascot, or design does not by itself mean that PrinterTX is affiliated with, sponsored by, endorsed by, or acting as an agent of that third party.
Similarly, production of customer-requested artwork does not constitute a determination by PrinterTX that the customer has the legal right to use the artwork.
22. MODIFICATION OF THESE TERMS
PrinterTX may update these Terms from time to time to reflect changes to our Services, business practices, technology, or applicable law.
When appropriate, updated Terms may be posted on our website with a revised effective date. Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
If you do not agree with a revised version of these Terms, you should discontinue use of the Services.
23. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable, if possible.
If it cannot be made enforceable, the affected provision will be removed without affecting the remaining provisions.
24. NO WAIVER
If PrinterTX does not immediately enforce a provision of these Terms, that does not constitute a waiver of our right to enforce that provision later.
A waiver must be made in writing by an authorized representative of PrinterTX to be effective.
25. GOVERNING LAW AND VENUE
These Terms and any dispute arising from or relating to your use of the Services, purchase of products, Customer Content, or relationship with PrinterTX will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable federal law controls.
To the extent permitted by law, disputes shall be brought in the state or federal courts located in or serving Kaufman County, Texas, and you consent to the jurisdiction and venue of those courts.
Nothing in this section prevents either party from seeking emergency or equitable relief in a court with appropriate jurisdiction.
26. ENTIRE AGREEMENT
These Terms, together with any applicable order terms, policies, quotes, invoices, written agreements, and policies expressly incorporated by reference, constitute the agreement between you and PrinterTX concerning the subject matter addressed herein.
These Terms supersede prior or contemporaneous understandings concerning the same subject matter to the extent they conflict with these Terms.
A separate written agreement signed by PrinterTX and the customer may supersede or modify these Terms for the specific transaction or relationship covered by that agreement.
27. CONTACT INFORMATION
If you have questions regarding these Terms, an order, or our Services, please contact:
PrinterTX LLC
Forney, Texas
Website: printertx.com
Email: info@printertx.com
Phone: +1 (214) 974-4960
Last Updated: Aug 20, 2026